Who we are…

C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts.  We produce and sell the highest quality, indoor cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Boutique Cannabis) throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.      

At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion. 

We are looking for a PT Sales Associate to join the High Profile - Ann Arbor, MI team that can help guide customers through the process of understanding, selecting, and acquiring products that fit their needs, while providing world class customer service.

In this role you will….

    • Provide the highest level of service to customers by making their experience the top priority.
    • Greet customers upon entry and perform initial check-in verification of required identification (ID).
    • Assist new customers with questions and state required forms; update customer information in point of sale (POS) system.
    • Ensure the waiting room is well maintained and the sales floor is properly stocked during down time, restocking items regularly.
    • Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients’ aliments or per request.
    • Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.
    • Assist in product delivery processes as assigned, at times utilizing personal device(s) to access delivery application and GPS tracking functions with ease.
    • Handle customer complaints in a professional manner; escalate to management when needed.
    • Maintain product knowledge and keep up on current cannabis trends.
    • Accurately use and maintain point of sale (POS) system.
    • Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
    • Assist with intake of product, inventory counts and additional audits on a regular basis.
    • Work closely with management team to increase sales and foot traffic.
    • Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules; Maintain compliance with local and state regulations, company policies, and SOPs.

      Skills and experience you have...

      • High school diploma or General Education Diploma (GED).
      • 1+ years’ customer service experience.
      • Excellent customer service and communication skills.
      • Basic computer and information technology skills.
      • Previous experience as a Budtender preferred but not required.
      • Previous experience using a Point of Sale (POS) system preferred but not required.
      • Working knowledge of Cannabis products (flower, edibles, vape cartridges, topical lotions, tinctures, rso, etc.).
      • Basic understanding of the medical benefits of specific Cannabis products.
      • Able to stand for up to 12 hours.
      • Adhere to all policies, rules, regulations.
      • Able to lift up to 25 pounds.
      • Ability to work with a team as well as independently.
      • Ability and willingness to work flexible hours including evenings, weekends and holidays.
      • Must be at least 21 years of age and be able to pass a background check.

      You should apply if...

      • You have a passion for the cannabis industry and are excited about working in a fast-paced startup.
      • You are detail-orientated and comfortable doing whatever it takes to get the job done.

      Our mission is to share our love of cannabis with the world. If you’re interested in being part of our journey, we’d love to hear from you!

      *C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.