JOB SUMMARY:
The Operations Manager is responsible for the operations of the Post Production and Inventory & Packaging Team and effectively managing the activities of all the department. Key responsibilities include managing internal resources, developing, and reviewing standard operating procedures, policies and operational guidelines to ensure product quality and employee productivity. Including but not limited to, planning projects, scheduling work and completing tasks within specified timelines and approved budgets
JOB DUTIES:
Core duties and responsibilities include the following. Other duties may be assigned.
• Responsible for overseeing, optimizing, and ensuring the smooth operation of the post production, inventory, and packaging departments at the facility; Supports in addressing production issues, implements solutions to prevent reoccurrence.
• Maintain active knowledge of incoming or outgoing inventory, and inventory levels on hand by communicating with department heads.
• Assist with the ongoing maintenance of an inventory management system for a large variety of SKU’s and product categories.
• Maintain oversight of the facility vaults; ensure they are maintained in an organized and efficient manner.
• Work closely with the cross functional teams such as Cultivation, Lab, Compliance and Wholesale Sales Team to discuss production needs, packaging needs, quality and schedule of deliveries for facility.
• Work closely with the Wholesale Sales Team and Retail Merchandising team regarding inventory levels, allocation, and fulfillment; oversee execution of order fulfillment.
• Maintain compliance with local and state regulations, company policies and SOPs for both inventory and packaging of cannabis products and non-cannabis products.
• Supervise, train and develop team members; ensure that team members are cross trained on harvest, drying, grading, burping, bucking, and trim.
• Responsible for the implementation, oversight and optimization of hand or machine trimming processes; train team on correct operation of equipment and techniques; ensure machines are in good repair, regularly maintained and cleaned.
• Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve time, accuracy, and quality expectations.
• Motivate staff to meet set performance targets; ensure proper training and development of employees.
• Responsible for managing employee work schedules as well as approving employee time for payroll processing.
• Maintain high employee morale and positive relationships; coach team members to conduct themselves in a manner consistent with the company values, policies and other standards of conduct.
• Collect, compile and report post-production metrics to ensure team is meeting their KPIs.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the Post Production and Inventory & Packaging Team.
JOB REQUIREMENTS:
• 5+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Bachelor’s degree in Business, Supply Chain or related field.
• Working knowledge of safety and security requirements; willingness to learn state and local laws pertaining to medical and recreational cannabis.
• Display good judgment in the face of changing priorities with the ability to prioritize and execute multiple tasks; Strong decision-making capabilities under pressure.
• High attention to detail, and experience inputting and reporting on high volumes of data.
• Experience directing teams of employees required.
• Excellent organization skills, ability to develop and implement operational best practices.
• Ability to work independently with limited direction, and to be both a manager and an individual contributor.
• Ability to use and manage METRC; experience using METRC preferred.
• Ability to communicate clearly and accurately with regulating bodies.
• Must be at least 21 years of age and able to pass a background check.
• Must be able to obtain & maintain required state licenses based on work location.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
• Employee is occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl; the employee is frequently required to stand, walk, talk or hear; the employee is regularly required to use hands or fingers to, handle or feel, reach with hands and arms.
• Employee is occasionally required to lift up to 50 pounds; the employee is frequently required to lift up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Employee is occasionally required to work near moving mechanical parts; the employee is frequently required to work in wet or humid conditions (non-weather).